At AIBlUE, customer satisfaction is one of the most important aspects of our business and we want you to be 100% satisfied with your purchase. We're happy to accept unopened and unused returns for up to 14 days from the date your package is received.
All returned items must meet the terms of our return policy. You may return eligible items within 14 days of receiving the package, provided that the items are unused and in original condition, including all original packaging.
Refund initiated once the item is received by our warehouse, less the cost of shipping to and from the destination country, as well as any applicable duties and taxes.
Replacement arranged once the item is received by our warehouse.
1) About the cost of shipping from the destination: Normally this is at your expense, unless the unit you received is defective, physically damaged, or wrong.
2) About the cost of shipping to the destination: Normally we will cover this cost, but any applicable duties and taxes are not included.